If you are from the UK and you were sent the wrong item then returns are 100% free! Just go to the following link to print a pre-paid postage label: https://www.royalmail.com/track-my-return/create/839
For UK Returns: You can now select 'Parcel to collect' on Royal Mail to come to collect any returns you have at your home. No printer is required, please just follow the steps when setting up your return by using our link.
If you are outside the UK then unfortunately returns are not free. If you have ordered the wrong item you will have to pay for the return of the order.
If you are an international customer and were sent the wrong item please contact our customer service team who will be able to help have the right item sent out.