When you choose Express Delivery at checkout, your order will be sent with the On Demand Delivery (ODD) Service from DHL.
Once your order has been picked up from our warehouse, you will receive a shipping notification from DHL EXPRESS. So make sure to give us your phone number and email address at checkout if you want to get the most accurate tracking information.
DHL ODD notifies you by email and/or SMS about your shipment’s progress and estimated delivery date/time. When this date does not fit your schedule, you can customize your delivery via DHL ODD and decide how, where and when the delivery takes place at the time and location that suits you best.
DHL On Demand Delivery offers flexible delivery options:
- Deliver my package to another address: alternate delivery to work or family
- Deliver my package at a safe place: authorize shipment release to appointed safe place
- Deliver my package with neighbour: Leave the package at your neighbour, reception or guard specified
- Deliver my package at a DHL ServicePoint: hold for pick‐up collection
- Request to store my package: vacation hold safekeeping your parcel up to 30 days
- Deliver my package on another day: scheduled delivery